Onsite Support & Service Desk

When you work with Appalachia’s Onsite Support & Service Desk, you’re working with a team that understands various networks, platforms and technologies. Every business’s network is different, and we’re well-equipped to offer support for any problem that arises.

We understand that any failure can be expensive, so we’ll work quickly and efficiently to troubleshoot problems, address attacks, respond to threats, and more. Contact our Support & Service Desk to speak to a representative today.

 Service Capabilities

 The Appalachia Support & Service Desk offers expert support in a timely manner. You can benefit from:

  • Outsourced Service Desk to handle your end-user supports and associated needs
  • General IT Support onsite with available engineers and technicians
  • Network Platform Support for ongoing configuration, optimization and fault-isolation needs
  • Systems Platform Support for ongoing configuration, optimization and fault-isolation needs
  • Wireless Device Support for ongoing configuration, optimization and fault-isolation needs
  • Security Incident Response to address DOS Attacks and Compromised Platforms