Get Technical Support from Central PA’s Leading IT Experts

We're here to help! Choose how you would like to contact us.

Whether you have an IT issue that needs to get fixed, you need to meet certain security compliances, or you need assistance supplementing your existing IT staff, the first steps are always the same. Get in touch with the experts at Appalachia Technologies.

For more information on our services, call us today or use the form on the right - (888) 277-8320

For Existing Clients - There are several ways to contact us:

Contact by Phone

Contact by Phone
Give us a call and speak to a tech support representative. (888) 277-8320

Submit a Ticket

Submit a Ticket
Create a service ticket that you can review and manage within our Support Portal. Click Here

Ticket by Email

Ticket by Email
Simply send an email to the help desk to create a new ticket. Click Here

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News & Updates

Appalachia Technologies Cited in Case Study with IT Glue

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry. Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated. Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue. IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction. As he explains, "IT Glue became our source of truth." Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.