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    Category: Co-Managed / Outsourced IT
    Downloads: 6
    pdf0What You Need to Know About Co-Managed IT ServicesHOT
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    pdf1How to Choose the Best Co-Managed IT Partner for Your Business - ChecklistHOT
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    pdf2Top Warning Signs Technology is Holding Your Business Back - ChecklistHOT
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    pdf3Increase Your Business Success with Outsourced IT - InfographicHOT
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    pdf4The Difference Between a Good v Great IT Service Provider - ChecklistHOT
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    pdf5How to Choose a Great IT Service Provider - eBookHOT
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    News & Updates

    Appalachia Technologies Cited in Case Study with IT Glue
    APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery   Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry.  Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated.  Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue.  IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction.  As he explains, "IT Glue became our source of truth."  Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.  
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    Appalachia Technologies
    5000 Ritter Road Suite 104
    Mechanicsburg, Pennsylvania 17055

    Appalachia Technologies
  • About Us
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  • Contact Us
  • Who We Serve
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  • (888) 277-8320