Events Calendar

KINBERCON - Pittsburgh

From Tuesday 25 April 2023 - 08:00am
To Wednesday 26 April 2023 - 05:00pm

KINBERCON

KINBERCON is an initiative of KINBER, the Keystone Initiative for Network Based Education and Research. KINBERCON is the premier conference event for Pennsylvania’s IT leaders in education, healthcare, economic development, libraries, public media, government, and technology. Appalachia Technologies is happy to participate as a sponsor and Jimmy Armour will be speaking.

https://kinbercon.org/

Location Wyndham Pittsburgh University Center

Tweets by CISAgov

News & Updates

Appalachia Technologies Cited in Case Study with IT Glue

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry. Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated. Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue. IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction. As he explains, "IT Glue became our source of truth." Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.