Monitor
 Manage
 Protect
 Monitor Up/Down availability
 N | S | W
 N | S | W
 N | S | W
 Monitor KPIs
 N | S | W
 N | S | W
 N | S | W
 Monitor SSL certificates
     | S |
 N
 N
 Log retention
   
 N 
 N 
Hourly device config back-ups 
 
 N
 N
 Semi-annual point-release updates
 
 N
 N
 MACDs for administrative changes
 
 N
 N
Annual device config/best practics review 
 
 
 N
Monitor Device config changes
 N
 
 N
 MACDs for security-based changes
 N
 
 N
 Windows Patching
 
     | S | W
      | S | W
 3rd Party Application Patching
 
     | S | W
      | S | W 
 Manage DNS, DHCP, AD, GP, Print & File Services
 
     | S |
      | S | 
 Virus and malware threat protection 
 
 
      | S | W
 Secure DNS filtering
 
 
      | S | W
 Monitor critical security log events
 
 
      | S | W
 

N = Network Device | S = Server | W = Workstation

24x7 Monitoring

Proactive Maintinance & Patching

Anti-Virus & Anti-Malware

Managed Backups

Moves, adds & Changes

On-Site & Remote Support

News & Updates

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery   Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry.  Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated.  Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue.  IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction.  As he explains, "IT Glue became our source of truth."  Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.  

Contact Us

Learn more about what Appalachia Technologies can do for your business.

Appalachia Technologies
5000 Ritter Road Suite 104
Mechanicsburg, Pennsylvania 17055