Managed Services

Outsourced IT Overview

Outsource IT

What is a Managed Services Provider? A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical.

 

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Managed IT

Everything We Do is Designed to Proactively Improve Your Efficiency

It’s easy to not think about the health and maintenance of your computers, your servers, and your overall network until there is a problem. That’s when it starts costing your business time, productivity, and revenue. We focus on preventing issues before they get to that point. We take proactive, future-minded measures to avoid disruption across your network. This way, your technology can help your business become more profitable.

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Managed Cybersecurity

A Good DEFENSE Never Rests  – F. Lee Bailey

Managed Services

Cybersecurity threats are on the rise, and cybercriminals have set their sights on businesses of all sizes. The number of security breaches reported in the US has been increasing rapidly and the cost of dealing with a cybersecurity incident has only gotten more expensive.

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Managed Microsoft 365 Services

Businesses Under Attack: What’s At Stake

BEC statsBusiness Email Compromise (BEC) attacks - attacks that manipulate employees into giving information or access by pretending to be a person of authority in an organization - are causing significant damage to businesses.  A combination of social engineering techniques and weak authentication credentials can allow BEC attacks to remain undetected by the usual security tools and spam filtering.

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Security Awareness Training and Simulated Phishing

Protect your organization, and your reputation, from cyber criminals by starting from the inside-out.

According to a recent study by Symantec, smaller organizations ranging from 1–250 employees have the highest targeted malicious email rate at 1 in 323. A massive 94% of malware is delivered by email. A solid firewall and spam protection are a good start, but sometimes threats can slip through even the most high-end security tools. Educating end-users is critical to preventing data breaches and other attacks.

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Dark Web Monitoring

Ongoing Detection of Compromised User Credentials

The dark web is a dangerous, anonymous portion of the Internet where a lot of illegal activity happens. When a website or organization experiences a data breach, the hackers often take the stolen data and distribute (or sell) it on the dark web. Today, high-profile data breaches happen all the time, and in 2019 alone more than 5.3 billion records were exposed.

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News & Updates

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery   Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry.  Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated.  Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue.  IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction.  As he explains, "IT Glue became our source of truth."  Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.  

Contact Us

Learn more about what Appalachia Technologies can do for your business.

Appalachia Technologies
5000 Ritter Road Suite 104
Mechanicsburg, Pennsylvania 17055

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