Episode 6 - What is Social Engineering?

Social Engineering is one of the number one issues when it comes to organizations protecting their networks.  Social engineering is when an attacker uses interaction and study of human behavior to manipulate and trick a person into providing information or access.  In this week's episode, Mike Miller steps through 3 types of social engineering and shares how a simple box of donuts gave him all the access he could want.  

 

 

 

 

What to Know -

Social engineering can be a low effort/high return attack for a cyber criminal.  In many cases, it hinges on kindness and human nature.  The more effort a criminal puts into learning about a target, the more successful the attack.  Social engineering can be used on physical security, via the phone, as well as through the computer.

 

Why You Should Care - 

The human element is responsible for roughly 85% of breaches.  In many cases, regular employee security awareness training can empower employees to be a part of business protection.  Encouraging security awareness as part of company culture is a high ROI activity.

Read Mike Miller's full blog response on Social Engineering HERE.

News & Updates

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery   Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry.  Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated.  Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue.  IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction.  As he explains, "IT Glue became our source of truth."  Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.  

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