Appalachia Technologies Blog

Appalachia Technologies team is comprised of a diverse mix of IT professionals, some of whom have been on the forefront of IT since the industry’s inception. Through the years, our team has developed a wide array of experience in understanding individual needs and how they relate to your business.

How to Choose the Right SaaS Backup Solution for Your Business

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As technology continues to advance, more and more businesses like yours are adopting Software-as-a-Service (SaaS) applications due to their flexibility, affordability and user-friendly nature. These cloud-based services have become a staple in the corporate world, offering tools that range from email and communication platforms to customer relationship management and project tracking systems.

However, as much as SaaS brings convenience and efficiency to the table, it also introduces new challenges — particularly when it comes to data protection. That’s why finding the right SaaS backup solution is not just an option but a necessity for safeguarding your business’s digital assets.

Key considerations for a robust SaaS backup strategy

When you’re in the market for a SaaS backup solution, there are several critical factors to consider to ensure that your data remains secure and recoverable, no matter what:

Data security and compliance

Your chosen solution must adhere to stringent security standards and comply with relevant data protection regulations. Look for features like encryption, access controls and compliance certifications that demonstrate the solution’s capability to protect your sensitive data.

Ease of integration

The best backup solution should seamlessly integrate with your existing SaaS applications and IT infrastructure, causing no disruptions to your current operations.

Data recovery capabilities

Assess the solution’s ability to recover data. Key features include granular recovery options (granularity lets you choose what to restore), speed of recovery and the flexibility to restore data to various points in time. Two essential metrics to keep in mind are:

  • Recovery point objective (RPO): This metric helps you understand the maximum data loss your organization can withstand, influencing how frequently you should back up your data.
  • Recovery time objective (RTO): This metric defines the maximum amount of downtime your business can tolerate, guiding your strategy for backup and recovery.

Scalability and performance

As your business grows, so does your data. Your backup solution should be able to scale accordingly without compromising on performance or speed.

Automated backup and monitoring

Automation is key to maintaining consistent backup activities. A solution that offers automated backups and monitoring can save time and reduce the risk of human error.

Service level agreements (SLAs)

SLAs are your assurance of reliability. They should clearly outline uptime guarantees, support responsiveness and data recovery timeframes.

Cost and pricing model

Understanding the pricing model is crucial. Beware of any hidden costs, overage charges or additional fees for advanced features that could affect your budget.

Vendor reputation and reliability

Finally, do your due diligence on the vendor’s reputation and reliability. A provider with a proven track record can offer peace of mind and assurance that your data is in good hands.

Ready to secure your SaaS data?

Choosing the right SaaS backup solution doesn’t have to be daunting. With the right considerations and a clear understanding of your business needs, you can find a solution that offers security, compliance and peace of mind.

Want to make your search for the right SaaS backup solution easier? Contact us today to find out how our expert team can help guide you through the process, ensuring that your business’s data remains secure and recoverable, no matter what challenges come your way.

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News & Updates

APPALACHIA IN THE NEWS: Appalachia Technologies Cited in Case Study to Improve Efficiencies and Service Delivery   Improve and Evolve - this is one of the five Core Values of Appalachia Technologies and one we believe helps us to stay at the forefront of our industry.  Our Technical Assistance Center (TAC), while performing well and delivering quality service, was being challenged by processes for documentation that were manual and outdated.  Not satisfied with the current way of doing this, Chris Swecker, Manager of TAC, began to explore IT Glue.  IT Glue centralizes information, allowing for efficiencies in response time, accuracy, and client satisfaction.  As he explains, "IT Glue became our source of truth."  Chris and his team built on the success by incorporating additional tools to assist with password rotation and a client-side tool for password management and shared documentation.  

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5000 Ritter Road Suite 104
Mechanicsburg, Pennsylvania 17055

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