Appalachia Technologies Blog
The Hidden Vulnerabilities: Security Blind Spots That Leave Organizations Exposed
In the rapidly evolving cybersecurity landscape, organizations invest heavily in vulnerability management programs, deploy cutting-edge scanning tools, and implement comprehensive patch management processes. Yet despite these efforts, many still fall victim to cyberattacks. Why? The answer often lies not in the sophistication of the threats, but in the fundamental blind spots that exist within their security posture.
We asked our security team to identify the most common blind spots they encounter when working with organizations. Their insights reveal a sobering truth: the most dangerous vulnerabilities often hide in plain sight, overlooked by even well-intentioned security programs.
The Foundation Problem: You Can't Secure What You Don't Know Exists
Multiple team members identified asset inventory as the cornerstone issue plaguing vulnerability management programs. As Chris Swecker puts it simply, "You can't secure something you don't know exists." This sentiment is echoed by Jimmy Armour, who notes that organizations often lack "a complete or accurate asset inventory," making it impossible to protect unknown assets.
Derek Dowhower takes this concept further, emphasizing that "the biggest vulnerability blind spot is a lack of fully understanding your true attack surface." He explains that this encompasses everything from ineffective "inventory practices and not knowing what systems you actually have, to forgetting about old domains and web sites or dev/test environments, or even just not disabling old contractor or service accounts."
Derek's observation about temporary solutions that become permanent fixtures is all too familiar. Organizations frequently implement interim measures that remain operational indefinitely because teams lack visibility into their purpose and fear the operational impact of decommissioning them. These orphaned assets represent significant security vulnerabilities, as they often operate outside standard security controls and monitoring protocols.
The Human Element: When Users Become the Vulnerability
While technology solutions grab headlines, Nick Briner reminds us of a fundamental truth: "It doesn't matter if you secure the technology but a user lets the attackers in the front door." This human factor extends beyond end-users to organizational leadership.
Yoel Alvarez highlights how "lack of support from leadership" creates significant vulnerabilities, noting that "IT and Security Admins' recommendations are often ignored by senior leadership thus leaving organizations exposed." This disconnect between technical recommendations and executive decision-making creates gaps that attackers are quick to exploit. And in many cases, translating the technical risk into business risk can help communicate the message more effectively to a non-technical audience.
The Vendor Vulnerability Web
Third-party risk emerged as another critical blind spot across multiple team members' observations. Chris Swecker raises important questions about vendor access: "If vendors have accounts to access internal systems, do you make them rotate passwords? Is MFA setup? Do they use their own password manager, or are they using the same password for all of their clients?" He notes that he's "seen all of these things get missed."
Wil Klusovsky emphasizes that organizations often ignore "third party risk management," explaining that "a vulnerability in your partners is a vulnerability in you." This extends beyond traditional partners to include "supply chain like tools and tech you have as well as partners (like your HVAC or 3rd party apps, web hosting, etc.)."
Mike Miller adds another dimension, highlighting "dependence on third-party APIs and service providers without going through a due diligence process" as a huge vulnerability. He warns that "without a proper inspection of the providers you are partnering with, it leaves your business vulnerable to each vendor's weakest control."
Beyond Scanning: Building Real Vulnerability Programs
Perhaps one of the most insightful observations comes from Wil Klusovsky, who points out that "too many organizations run vulnerability scans and don't test if the vulnerabilities are actually exploitable in their environment." This leads to wasted resources "patching/remediating things that would be put off or deprioritized."
Wil advocates for building "an actual vulnerability program, something that includes scanning, penetration testing, context, attack surface, has program elements and team members to run it and work across security, GRC, infrastructure, and everyone else involved." Without this comprehensive approach, organizations end up "just hamster wheeling" – spending time on activities that don't actually reduce risk.
Jimmy Armour identifies "poor vulnerability prioritization and remediation workflow" as a critical issue, noting that organizations "generate massive lists of vulnerabilities from scanners but struggle to prioritize and remediate the ones that truly matter." This results in "critical and exploitable vulnerabilities remaining unpatched for weeks or months while lower-risk issues are fixed first."
The New vs. Legacy Misconception
Yoel Alvarez challenges a common assumption about where vulnerabilities exist: "We often link vulnerabilities to legacy IT, and with plenty of reasons to assume so, I would add that new IT environments are as exposed if not more." He specifically calls out cloud environments (IaaS), where "lack of experience but also sheer negligence has led to exposed servers, and unless you were looking for those gaps (penetration test or similar), vulnerability scans most likely missed it."
Process Vulnerabilities: The Change Management Factor
Finally, Yoel highlights an often-overlooked source of vulnerabilities: "Poor Change Management." He asks, "How often have we read about 'fat finger' chaos? Even if not ill-intended, change without proper management often leads to chaos."
Closing the Gaps: A Path Forward
The insights from our security team paint a clear picture: vulnerability management extends far beyond running scans and applying patches. It requires a holistic approach that encompasses accurate asset inventory, comprehensive third-party risk assessment, effective prioritization processes, strong change management, regular employee training, and – perhaps most importantly – organizational commitment from leadership.
As Derek Dowhower succinctly states, "Running scans and remediating findings is easy - knowing what to scan and what that thing does is the real trick!" The organizations that succeed in vulnerability management are those that invest time in understanding their true attack surface, building comprehensive programs with proper context, and fostering collaboration between security, IT, and business teams.
The blind spots our team identified aren't just technical challenges – they're organizational ones. Addressing them requires not just better tools or processes, but a fundamental shift in how we think about and approach cybersecurity. In a threat landscape where attackers are constantly evolving their tactics, we can't afford to leave these vulnerabilities hidden in our blind spots.
Have you identified similar blind spots in your organization's vulnerability management program? We'd love to hear about your experiences and the solutions you've implemented. Connect with our team to continue the conversation about building more effective, comprehensive vulnerability management programs.